Policies
TERMS & CONDITIONS FOR ALL CLASSES, WORKSHOPS & RETREATS
All bookings must be made with Charlotte in person and the appropriate fee paid for on time.
In the event that you need to cancel your appointment please provide as much notice as possible. If less than 24 hours notice is provided, then you will be charged the full cost of the appointment.
No refunds will be provided for any packages bought unless there is a valid medical reason.
ON SIGNING UP TO ANY CLASSES, WORKSHOPS OR RETREATS OF CHARLOTTE DOUGLAS YOGA YOU AGREE TO:
I understand that it is my responsibility to consult with a medical professional prior to and regarding my participation in the class / workshop / program. I understand that it is my responsibility to determine whether I can practice any yoga postures and participate at my own risk.
Where relevant, I agree to share crucial information such as medical reports, letters, evaluations by teachers, doctors and/or therapists with the instructor(s) to help determine the appropriate approach for me.
As a student, I agree to go at my own pace and avoid straining my body. I understand that all students are free to skip any posture or end any posture early.
I will not hold the instructor(s) responsible for any injury during or arising from my participation in this class / workshop / program. I agree to exercise reasonable and sensible caution for my wellbeing while practising yoga under any circumstances, whether inside or at an exterior location.
I understand that I am responsible for my own personal property.
PERSONAL INFORMATION COLLECTION STATEMENT & PERSONAL DATA PRIVACY
Please note that Charlotte Douglas Yoga collects your personal information through your participation in classes, workshops and retreats, and of course signing up to our mailing lists at events, or through electronic or verbal requests for further information.
For us to process your registration and provide information and services, we will require you to provide your personal information to us. This applies to both existing and potential students. Charlotte Douglas Yoga will use your personal information for registration, for provision of services and for marketing & promotional and membership purposes.
Please note that failure to provide sufficient personal information as requested in the mandatory fields on this Registration Form will render us unable to provide your requested services.
Personal information held by Charlotte Douglas Yoga will be kept confidential but we may provide such data to our contractors or third-party service providers who process applications & orders and provide mailing services, marketing support & research activities on our behalf. To enable their execution of the above services, we will need to provide them with access to personal information on a minimum need-to-know basis. However we will impose the strictest requirements of security and confidentiality on their data handling. They will not be permitted to use the personal information for anything else other than providing the required services set out above. Unless we have informed you beforehand and have obtained your authorisation, or are obliged to do so by law and regulatory authorities, we will not under any circumstances disclose your personal information.
According to Personal Data (Privacy) Ordinance, you have the right: - to check whether we hold personal data about you and - to access such data; - to require us to correct inaccurate data; to ascertain our policies and practices in relation to personal data and the kind of personal data held by us. Please send requests to access or correct data, to cease communications, and questions or complaints to: info@charlottedouglasyoga.com